Tutor & Academic Advisor Payment Policy

Effective Date: December 08, 2025
Last Updated: December 08, 2025

Overview

This Payment Policy governs the payment terms and conditions between Students and Tutors or Academic Advisors using the services of Humanis Learning Space LLC (“Humanis Learning Space,” “we,” “our,” or “us”) through our website, www.humanislearningspace.com (the “Website”). By engaging with our platform, all Users acknowledge that they have read, understood, and agree to comply with this Payment Policy.

General Payment Terms

Humanis Learning Space facilitates secure transactions between Students and Tutors/Academic Advisors (“Providers”). All payments for tutoring and advising sessions must be made through the Humanis Learning Space platform. Users are prohibited from requesting or accepting payment outside the platform (e.g., cash, check, or third-party transfer). All fees related to services provided—including but not limited to tutoring or advising sessions, travel expenses (if applicable), cancellation fees, service fees, and platform fees—must comply with this Payment Policy.

Payment Collection From Students

Humanis Learning Space ensures that all transactions between Students and Providers are processed safely and efficiently. To guarantee payment processing:

Session Accuracy: Session entries must include accurate start and end times, subject, duration, and student name. Only actual instructional time is billable.
Payment Method: Students must maintain a valid payment method (credit/debit card, PayPal, or Stripe) on file prior to scheduling a session. Payment authorization is required before lessons begin.
Session Verification: Sessions must be conducted either in person at an agreed location or through our online learning platform. For remote or asynchronous work (e.g., reviewing essays or assignments), written student acknowledgment is required, confirming the expected work and cost.
Academic Integrity: Tutors and Academic Advisors must provide instructional services that promote learning, not academic dishonesty or cheating. Completing assignments, exams, or graded work on behalf of a student is strictly prohibited.
Session Entry Deadline: Sessions and related fees (including cancellations) must be entered into the system within 14 days of the session date. Entries submitted after this period will not be accepted for payment.
Subject Approval: Tutors must receive subject approval from Humanis Learning Space before providing lessons in that subject area.
Cancellation Policy: Cancellation fees must be disclosed in advance and align with the policy displayed on the Provider’s profile. A 9% service fee applies to all cancellations, regardless of the reason.
Eligibility: Tutors and Academic Advisors must be at least 18 years old and legally authorized to work in the United States.

Payment Schedule

If all payment conditions are met, Providers can expect timely payment according to the following schedule:

Payment Method: Payments are issued via Direct Deposit to the Provider’s designated bank account.
Payment Dates: Funds are disbursed on the 1st and 15th of each month, or on the following business day if these dates fall on a weekend or holiday.
Processing Requirements: To ensure inclusion in a given pay cycle, session entries must be submitted at least 5 days before the scheduled payment date.
Returned Payments: If a direct deposit fails (e.g., due to incorrect account details), the Provider must update their payment information. Humanis Learning Space will reissue the payment within 5 business days after correction.
Processing Time: The time it takes for funds to appear in a Provider’s account may vary based on the policies of their financial institution.

Payment Calculation

Hourly Rate: Tutors and Academic Advisors set their own hourly rates. Rate changes apply only to new students who contact the Provider after the rate change is made. Existing students who have engaged with the Provider within the prior three months will continue at the previously agreed rate.
Platform Fee: Humanis Learning Space retains a 20% platform fee on all sessions. Providers receive 80% of their set hourly rate for each confirmed session.
Additional Fees: Any proposed charges for travel or preparation time must be agreed upon in advance by the student and documented within the platform. All session-related payments and reimbursements must be processed through Humanis Learning Space to ensure accurate recordkeeping and compliance.

Dispute Resolution

If a payment issue arises, Humanis Learning Space will work promptly with both parties to resolve it. Payment disputes must be reported in writing to billing@humanislearningspace.com within 30 days of the transaction.

Modifications

Humanis Learning Space reserves the right to modify this Payment Policy at any time. Changes will be communicated through the Website or via email and will take effect upon posting. Continued use of our Services after such changes constitutes acceptance of the revised terms.

Contact Information

For questions or concerns about payments or this policy, please contact:

Humanis Learning Space LLC
Email: support@humanislearningspace.com
Website: www.humanislearningspace.com

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